kn888 Privacy Policy

This Privacy Policy ("Policy") applies to all users of the kn888 online gaming platform accessible at kn888.ws. It governs the collection, use, storage, and disclosure of personal data by kn888 in connection with the provision of its gaming, betting, and payment services to players in Bangladesh and other permitted jurisdictions. By creating an account or using any part of the kn888 platform, you acknowledge that you have read this Policy and agree to the processing of your personal data as described herein.

1. Information We Collect

kn888 collects personal data through different means depending on how you interact with the platform. The categories of personal data we collect are described below:

Registration and Identity Data

When you create a kn888 account, we collect your full name, date of birth, gender, residential address, email address, phone number, and the username and password you choose. This information is necessary to create and administer your account, verify your identity (KYC), and meet our obligations under applicable anti-money laundering rules.

Identity Verification (KYC) Documents

To comply with our verification obligations, we may request copies of government-issued identification documents such as a National ID card (NID), passport, or driving licence, as well as proof of address documents. These documents are used solely for identity verification purposes and are stored securely with access strictly limited to authorised personnel.

Financial and Payment Data

We collect details of the payment methods you use to transact with kn888, including mobile banking account references (such as the registered phone numbers associated with bKash, Nagad, or Rocket accounts), bank account names, and transaction records. We do not store full card numbers or mobile banking PINs. Payment processing is handled by our payment partners, and data shared with them is governed by their own privacy notices.

Technical and Usage Data

When you access the kn888 platform, we automatically collect technical data including your IP address, device type, operating system, browser type and version, screen resolution, time zone (Bangladesh Standard Time, UTC+6), pages visited, session duration, clickstream data, and game activity logs. This data is used to maintain platform security, troubleshoot technical issues, and improve the user experience.

2. How We Use Your Information

kn888 uses the personal data we collect for the following purposes, each of which is supported by a lawful basis as described in Section 3:

• Account creation, management, and authentication — to establish and maintain your player account, verify your identity, and keep your account secure.
• Provision of gaming, betting, and payment services — to process your deposits, withdrawals, bets, and game play in accordance with these services and our Terms and Conditions.
• Legal compliance — to meet our obligations under applicable laws including anti-money laundering (AML) regulations, know-your-customer (KYC) requirements, and to respond to lawful requests from regulatory or law enforcement authorities.
• Fraud prevention and platform security — to detect, investigate, and prevent fraudulent activity, collusion, money laundering, and other prohibited conduct on the kn888 platform.
• Responsible gaming — to monitor player activity for signs of problem gambling, implement responsible gaming tools such as deposit limits and self-exclusion requests, and comply with our responsible gaming commitments.
• Service communications and support — to send you account-related notifications (such as deposit confirmations, withdrawal updates, and security alerts) and to respond to your customer support enquiries. We do not send unsolicited marketing messages.

3. Legal Basis for Processing

The table below summarises the primary legal basis kn888 relies upon for each processing activity:

4. Sharing Your Information

kn888 does not sell your personal data. We may share your data with trusted third parties only in the circumstances described below:

Payment Service Providers

To process deposits and withdrawals, we share necessary transaction data with our payment partners including bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, City Bank, BRAC Bank, Islami Bank, Sonali Bank, Visa, and Mastercard. These partners process data under their own privacy and security frameworks and are contractually required to protect your information.

Game and Technology Providers

Game outcome and session data may be shared with licensed game suppliers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi for the purpose of delivering the game service and resolving disputes. These providers are bound by contractual data protection obligations. They do not receive your full personal identity details — only the minimum session data required to operate the game.

Regulatory and Law Enforcement Authorities

kn888 may disclose your personal data to competent regulatory, governmental, or law enforcement authorities where required by applicable law, court order, or in connection with the investigation of suspected illegal activity or fraud. kn888 will disclose only the minimum data required to comply with such requests and will seek to notify affected users where legally permissible.

5. Cookies and Tracking Technologies

The kn888 platform uses cookies and similar tracking technologies to maintain session state (keeping you logged in), remember your preferences, and collect usage analytics that help us improve the platform. Cookies are small text files stored on your device by your browser. They do not contain personally identifying information on their own but may be combined with other data kn888 holds about you.

You may configure your browser to reject or delete cookies. However, disabling essential session cookies will prevent you from logging in or using core platform features. kn888 does not use third-party advertising cookies or cross-site behavioural tracking cookies.

6. Data Retention

kn888 retains your personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. In practice, account registration and identity verification data is retained for the duration of your account's active lifetime plus a period of five years after account closure, to meet our legal and regulatory obligations.

Transaction records are retained for a minimum of five years following the date of the transaction, in line with applicable financial record-keeping requirements. Technical usage logs are retained for a shorter period (typically 90 days) unless extended retention is required for an ongoing investigation or dispute resolution.

7. Data Security

kn888 implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, loss, alteration, disclosure, or destruction. These measures include SSL/TLS encryption on all data transmissions between your device and our servers, encrypted storage of sensitive personal data fields, access controls limiting data access to authorised personnel on a need-to-know basis, and regular security audits.

Despite these measures, no internet-based platform can guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials. If you believe your account has been accessed without authorisation, contact kn888 support immediately via [email protected].

8. Your Data Rights

As a data subject, you have rights in relation to the personal data kn888 holds about you. These rights may be exercised by contacting [email protected]. We will respond to all valid requests within a reasonable timeframe. Your rights include:

• Right of access — you may request a copy of the personal data kn888 holds about you, along with information about how it is being used.
• Right of rectification — if any personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
• Right to erasure — subject to our legal retention obligations, you may request that kn888 delete personal data we hold about you where it is no longer necessary for the purpose for which it was collected.
• Right to restrict processing — you may request that kn888 suspend processing of your personal data in certain circumstances, for example where you contest its accuracy or where you have objected to processing.
• Right to object — where processing is based on legitimate interests, you have the right to object to that processing. We will cease processing unless we can demonstrate compelling legitimate grounds which override your interests.

Please note that certain rights are subject to our legal obligations — for example, we cannot delete KYC records or transaction data during the mandatory retention period required by applicable anti-money laundering laws. We will inform you if any limitation applies when responding to your request.

9. Children's Privacy

The kn888 platform is strictly for adults aged 21 and above. We do not knowingly collect personal data from any person under the age of 21. If we become aware that personal data has been collected from a person under 21 without verified parental consent, we will take immediate steps to delete that data and close the associated account. If you believe a minor has registered on the kn888 platform, please contact us immediately at [email protected].

10. Third-Party Platform Links

The kn888 platform may contain references to or integrations with third-party services such as licensed game suppliers. kn888 is not responsible for the privacy practices or data handling policies of third-party services. Players accessing third-party services through or alongside the kn888 platform should review the privacy notices of those third parties directly.

11. Changes to This Privacy Policy

kn888 may update this Privacy Policy from time to time to reflect changes in our services, data processing practices, or applicable law. When we make material changes, we will update the "Last Updated" date at the top of this page and, where practicable, notify registered players via their registered contact details. Your continued use of the kn888 platform after any update constitutes your acceptance of the revised Policy. We encourage you to review this page periodically.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, wish to exercise any of your data rights, or want to raise a concern about how kn888 handles your personal data, please contact our support team. We aim to respond to all privacy-related enquiries within five business days.

Email: [email protected]

Our Privacy Commitments at a Glance